Welcome to Collab Wiser. Your privacy matters to us. This Privacy Policy explains what personal information we collect, how we use it, and your rights under UK data protection law (UK GDPR and the Data Protection Act 2018). By using our website and services, you agree to the terms of this policy.

When you interact with our website or services, we may collect:

• Personal details: your name, email address, phone number, or other contact details you provide.
   
• Account information: details you provide if you sign up for an account.
   
• Technical data: your IP address, browser type, operating system, and how you use our site (via cookies and analytics).
   
• Communications: any messages, feedback, or enquiries you send us.
   

We use the information we collect to:

• Deliver and improve our services.
   
• Respond to your enquiries and support requests.
   
• Communicate with you about updates or changes to our services.
   
• Send you marketing communications if you have agreed (you can opt out at any time).
   
• Keep our website secure and functioning properly.
   
• Meet legal and regulatory obligations.
   

We will never sell your personal data. We may share it only with:

• Trusted service providers who help us run our business (such as hosting, IT, or payment processors).
   
• Professional advisers such as auditors or legal advisers if required.
   
• Authorities or regulators where we are legally required to do so.
   

All third parties are required to keep your data safe and use it only for the purposes we specify.

Our website uses cookies and similar technologies to:

• Make sure the site works properly.
   
• Understand how visitors use our site so we can improve it.
   

You can control cookies through your browser settings. For more details, see our Cookie Policy.

We take appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse.

We only keep your personal data for as long as necessary to fulfil the purposes described in this policy, or to meet legal and regulatory requirements. After that, we will securely delete or anonymise it.

Under UK GDPR, you have the right to:

• Access the personal data we hold about you.
   
• Ask us to correct inaccurate data.
   
• Request that we delete your personal data (“the right to be forgotten”).
   
• Restrict how we use your data.
   
• Object to certain uses, including direct marketing.
   
• Receive your data in a portable format (data portability).
   
• Withdraw consent at any time (where consent is the legal basis).
   

To exercise your rights, please contact us using the details below.

If you are unhappy with how we handle your personal data, please contact us first so we can resolve the issue. You also have the right to complain to the Information Commissioner’s Office (ICO), the UK regulator for data protection: www.ico.org.uk.